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State Farm temporarily closes offices nationwide

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BLOOMINGTON (HOI) - State Farm Insurance is temporarily shutting down its offices, including the company's Bloomington headquarters, to slow the spread of the coronavirus.

The company announced Wednesday it has "paused" in-office work in all State Farm facilities in the U.S.

For the past week, State Farm said it has made considerable progress by enabling almost 58,000 State Farm employees to work from home.

"This is a rapidly changing situation and the decisions we are making balance health concerns with our obligation to continue to serve our customers," the company said in a news release.

State Farm is also asking customers to be patient, as "they may experience increased hold times while our team works to serve them in multiple ways." 

State Farm's decision to halt in-office operations came a week after the company announced that workers are eligible to receive paid administrative leave if they don't have the tools to work from home. They're expected to "make every effect to begin working from home" when those tools become available.

Also, workers awaiting COVID-19 test results, or caring for themselves or household members who've tested positive for the coronavirus, will be given paid administrative leave, the company said.

Howard Packowitz

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